Support
Frequently asked questions
Everything you need to know about ordering research peptides.
Products
What are research peptides?
What purity level are your peptides?
What format do your products come in?
How should I store the peptides?
Do you provide Certificates of Analysis (COAs)?
How do I open the vials without damaging them?
My vial has little or no vacuum — is that a problem?
Ordering
How do I place an order?
What payment methods do you accept?
Do you offer bulk discounts?
Is there a minimum order?
Shipping
How fast do you ship?
Do you ship internationally?
How is my order packaged?
How do I track my order?
Returns & Support
What is your return policy?
What if my order arrives damaged?
How do I contact support?
Legal
Are these products for human use?
Do I need to be a certain age to purchase?
Are peptides legal to purchase?
Still have questions?
Reach out at support@syngyn.co or +1 (831) 218-5147 and we will get back to you within 24 hours.